Praktisk information

Contact
If you have any questions, you are very welcome to contact us

Femmasteren Hotel and Hostel
Havnegade 28a
5960 Marstal

Hotel & Hostel +45 53 60 48 21
Café & restaurant + 45 22554821

Owners Ulla & Carsten Nørgaard
info@femmasteren.dk
CVR: 30171093
Delivery and invoice address:
Færgestræde 29
5960 Marstal

practical information

Opening hours :
Femmasteren is open until d. 3/10-2021.
Season closed from 4 / 10-21 to 31 / 3-2022.
Season 2022: 1 / 4-2022 to 2 / 10-2022.

Keys :
Check in : Reception open: 15.00-18.00, After kl. 18:00 to 21:00. is the key in an envelope at the reception or in a key cabinet with code.

Check out: No later than 11.00. The key is placed on the reception desk or handed over to the staff.
If key / s are lost during the stay, DKK 350 will be charged per person. key on departure / check out.

Luggage storage is possible.

Bed linen must be used for all overnight stays at the hostel / hostel.
When booking a hotel room, linen and towels are included in the price.
When booking the hostel’s room, linen must be brought or rented at the hostel. Price 100, – DKK pr. bed set incl. 1 towel.
When using a sleeping bag, a MINIMUM must be used normally. the team and pillow spring. Can rent for DKK 35 per. share. A sheet bag is not enough.

Children under 3 years old are free of charge if accommodated in their own baby cot. However, Femmasteren has 2 children / weekend beds which can be rented for DKK 50 per person. PCS.

Breakfast is served between 8.00-10.00
Price for breakfast 110, – DKK / day for adults and 80, – DKK / day for children between 4-10 years.

There must be calm on the Femmasteren at 23.00. This applies inside as well as outside. It is okay to stay in the common areas, however, taking into account other guests who have gone to rest.

Shared kitchen: Food may be cooked in the hostel’s kitchen until 22.00
The kitchen of the hostel must always be tidy and clean. Every Sunday at At 12.00, the refrigerator is cleaned and emptied if one’s food is not labeled. All furniture / service must remain on Femmasteren.

There is ONLY access for guests in the hostel’s kitchen, all other kitchen facilities are reserved for the staff.

The wilderness bath is open until 21 – read more under Wellness.

The five-mast has 4 pcs. bicycles that can be borrowed. The bicycles can not be reserved and may only be used within the city limits. You must be over 18 years of age to use them. Ask at the reception.

All types of pets are not allowed on the five-mast.

Smoking is not allowed indoors nor out of the windows. All smoking takes place outside in the designated places. This also applies to E-cigarettes.

Please note that in some cases our fireplace room (common room) may be rented out for family gatherings and will therefore not be available. It can for example be confirmation which is held in Marstal in Kr. ascension.

Free wifi.

Useful links:
Ærøexpressen
The Ærø ferries
Jesper bus
Ærø.dk

Important phone no:
Lægevagten phone 63523090
Marstal pharmacy phone 62531068

Control report: See how the control report is with

The Five Master is supported by:

Terms and Conditions Femmasteren Hotel and Hostel

Terms and Conditions Femmasteren Hotel and Hostel
Terms & Conditions

Ownership
Femmasteren Hotel & Hostel
Færgestræde 29
5960 Marstal
CVR: 37171093

Contact information for Femmasteren
Tel: +45 5360 4821
Mail: info@femmasteren.dk

Prices
All prices are stated in DKK and include 25% VAT.

Payment methods
You can choose to pay with different payment cards: Visa, Visa / Dankort, Mastercard, or JCB.

Booking / reservation
When booking, the full amount of your stay is charged incl. reservation fee corresponding to an overnight stay of the room booked.
At the end of the booking / payment, an e-mail will be sent to the e-mail stated in the booking.

Cancellation / cancellation
If canceled / canceled up to 6 days before date of arrival, the full amount will be refunded.
(example: arrival on a Friday must be canceled no later than the Friday before)
In case of cancellation / cancellation from 5 days before and until the day before arrival, the full amount will not be refunded, however, the booking fee for an overnight stay of the room type booked.
In case of cancellation / cancellation on the day of arrival or in case of no-show, no amount will be refunded.
Cancellation can only be made in writing to info@femmasteren.dk

Personal data
To be able to book, you must at least inform us:
– Name
Address
– Email address
Phone / mobile number

We need the above data to be able to process your booking.

Femmasteren does not pass on or sell personal information.

Privacy Policy
The business understands and respects the importance of privacy on the Internet. The business will not disclose information about customers / users to third parties unless necessary to implement a transaction. The Business will not sell your name, address, email address, credit card or personal data to any third party without prior permission.
Your payment receipt and receipt e-mail are proof of the conclusion of the lease.
Complaints must be made as soon as possible after arrival and no later than the same day. After this, no claims can be made.

Cookies
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Reservation
Reservations are made for VAT and tax increases, price changes and printing errors.

This is how we relate to Corona

This page will be continuously updated in accordance with Recommendations of the authorities.