Terms and Conditions Femmasteren Hotel and Hostel
Terms & Conditions
Ownership
Femmasteren Hotel & Hostel
Færgestræde 29
5960 Marstal
CVR: 37171093
Contact information for Femmasteren
Tel: +45 5360 4821
Mail: info@femmasteren.dk
Prices
All prices are stated in DKK and include 25% VAT.
Payment methods
You can choose to pay with different payment cards: Visa, Visa / Dankort, Mastercard, or JCB.

Booking / reservation
When booking, the full amount of your stay is charged incl. reservation fee corresponding to an overnight stay of the room booked.
At the end of the booking / payment, an e-mail will be sent to the e-mail stated in the booking.
Cancellation / cancellation
If canceled / canceled up to 6 days before date of arrival, the full amount will be refunded.
(example: arrival on a Friday must be canceled no later than the Friday before)
In case of cancellation / cancellation from 5 days before and until the day before arrival, the full amount will not be refunded, however, the booking fee for an overnight stay of the room type booked.
In case of cancellation / cancellation on the day of arrival or in case of no-show, no amount will be refunded.
Cancellation can only be made in writing to info@femmasteren.dk
Personal data
To be able to book, you must at least inform us:
– Name
Address
– Email address
Phone / mobile number
We need the above data to be able to process your booking.
Femmasteren does not pass on or sell personal information.
Privacy Policy
The business understands and respects the importance of privacy on the Internet. The business will not disclose information about customers / users to third parties unless necessary to implement a transaction. The Business will not sell your name, address, email address, credit card or personal data to any third party without prior permission.
Your payment receipt and receipt e-mail are proof of the conclusion of the lease.
Complaints must be made as soon as possible after arrival and no later than the same day. After this, no claims can be made.
Cookies
This site uses cookies – small text files that are placed on your machine to help us give you a better experience when you visit us. Generally, cookies are used to recognize you when you visit us again and can help with e.g. to remember the contents of a shopping cart and provide completely anonymous data for 3rd party applications like Google Analytics. Cookies will make your browsing experience better. If you do not want to receive cookies, you can turn them off. The most effective way to do this is to turn off cookies in your browser. You can read more about the Danish legislation on cookies at the Danish Business Authority.
Reservation
Reservations are made for VAT and tax increases, price changes and printing errors.
This is how we relate to Corona
This page will be continuously updated in accordance with Recommendations of the authorities.